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ServiceNow CTA Exam Syllabus Topics:

Topic	Details
Topic 1	Testing Leading Practices: This section tests the knowledge of Quality Assurance Engineers in applying best practices for testing IT systems. It covers methodologies and techniques for ensuring that systems meet quality and functionality standards before deployment.
Topic 2	Security Architecture: This section measures the abilities of Security Architects in designing and implementing secure IT architectures. It covers principles and practices for protecting IT systems from various threats and vulnerabilities.
Topic 3	Go-Live Preparation: This part assesses the skills of Project Coordinators in preparing for the go-live phase of IT projects. It emphasizes strategies for ensuring smooth transitions and minimizing disruptions during system launches.
Topic 4	CMDB and CSDM: This section of the exam measures the skills of IT Service Managers and covers the management of Configuration Management Databases (CMDB) and Configuration Service Data Management (CSDM). It emphasizes how these tools are used to track and manage IT assets and services effectively.
Topic 5	Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.
Topic 6	Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.
Topic 7	Release and Instance Strategy: This domain assesses the abilities of Release Managers in planning and executing software releases and managing instances effectively. It emphasizes strategies for minimizing downtime and ensuring smooth deployment processes.
Topic 8	Data Strategies: This domain evaluates the expertise of Data Analysts in developing effective data management strategies. It focuses on how to align data practices with business objectives and ensure data quality and integrity.

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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q23-Q28):

NEW QUESTION # 23
What are the types of splits in a multi-development environment stack?

A. Scoped-app and global configuration splits
B. Geographic and functional splits
C. Timeline and project-based splits
D. Product-based and release-based splits

Answer: D

Explanation:
In a multi-development environment stack in ServiceNow, the types of splits commonly refer to how development efforts are organized and managed across different environments.
* Product-based splits:
* Development efforts are divided based on specific products or modules. For instance, one team may work on ITSM while another works on ITOM.
* Release-based splits:
* Development is split by different release versions. Teams may work on different versions of the same product for testing, updates, or new features.
These splits help manage concurrent development efforts efficiently, especially in environments with multiple teams and priorities.

NEW QUESTION # 24
Which data types are considered part of Master/Core Data in ServiceNow?
Choose 3 answers

A. Transaction logs
B. Approval Policies
C. CMDB data
D. User information
E. Service model data

Answer: B,C,D

Explanation:
Master/Core data in ServiceNow refers to the foundational data that is essential for the platform's operation and various applications. This includes:
A: Approval Policies: These define the rules and workflows for approvals within the platform, impacting various processes.
C: CMDB data: The Configuration Management Database (CMDB) contains critical information about IT assets, services, and their relationships.
E: User information: Data about users, their roles, and their permissions is crucial for access control and security.
Why not the other options?
B: Transaction logs: These are operational data that record system activities, not core master data.
D: Service model data: While important, service model data is typically built upon the foundation of master data like the CMDB and user information.

NEW QUESTION # 25
A company is preparing for a ServiceNow instance upgrade. Which tool shortens the time tovalidate critical processes post-upgrade?

A. Automated Testing Framework (ATF)
B. Test Management 2.0
C. Manual testing scripts
D. System health dashboard

Answer: A

Explanation:
The Automated Testing Framework (ATF) is the best tool for quickly validating critical processes after a ServiceNow instance upgrade. Here's why:
Automated Execution: ATF allows you to create automated tests that can be run quickly and repeatedly after the upgrade. This significantly reduces the time required for testing compared to manual methods.
Comprehensive Coverage: You can create automated tests for various processes, workflows, UI actions, and business rules, ensuring comprehensive validation of critical functionality.
Regression Testing: ATF is particularly valuable for regression testing, ensuring that the upgrade hasn't introduced any unexpected issues or broken existing functionality.
Why not the other options?
A: Test Management 2.0: While Test Management 2.0 provides a framework for managing tests, it doesn't inherently shorten the testing time itself. It can be used with ATF to organize and track automated tests.
C: Manual testing scripts: Manual testing is time-consuming and prone to errors, especially for repetitive tasks involved in upgrade validation.
D: System health dashboard: This dashboard provides an overview of system performance and health, but it doesn't directly validate specific processes or workflows.

NEW QUESTION # 26
Starting with the Washington DC release, what will replace Database Encryption for data at rest in ServiceNow?

A. Full Disk Encryption (FDE)
B. Column Level Encryption (CLE)
C. Cloud Encryption
D. IP Address Access control (IPAC)

Answer: C

Explanation:
Starting with the Washington DC release, ServiceNow is transitioning from Database Encryption to Cloud Encryption for protecting data at rest.
Cloud Encryption: This leverages the encryption capabilities of the underlying cloud infrastructure (e.g., AWS, Azure) to provide a more robust and scalable encryption solution.
Enhanced Security: Cloud Encryption offers improved key management and security features compared to the previous Database Encryption.
Simplified Management: It reduces the administrative overhead associated with managing encryption keys.

NEW QUESTION # 27
Which methods can be used to populate the CMDB with data from third-party sources? Choose 2 answers

A. Identification and Reconciliation Engine (IRE)
B. IntegrationHub ETL
C. Discovery
D. Service Mapping
E. Service Graph Connectors

Answer: B,E

Explanation:
The two primary methods for populating the CMDB with data from third-party sources are:
* C. IntegrationHub ETL:IntegrationHub ETL (Extract, Transform, Load) allows you to connect to various data sources, extract data, transform it to match the CMDB structure, and load it into the CMDB. This is a very flexible and powerful tool for integrating with a wide range of third-party systems.
* D. Service Graph Connectors:Service Graph Connectors are pre-built integrations that connect ServiceNow to specific third-party applications and services. They provide a streamlined way to import data from these sources into the CMDB.
Why not the other options?
* A:The I&R engine primarily focuses on identifying and reconciling CIs, not on the initial population of data from external sources.
* B:Discovery is used to automatically discover and populate information about devices and applications within your own network, not primarily from third-party sources.
* E:Service Mapping focuses on discovering and mapping the relationships between applications and infrastructure components, not on importing data from external sources.

NEW QUESTION # 28
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New CTA Dumps Book | CTA Test Study Guide

ServiceNow CTA Exam Syllabus Topics:

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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q23-Q28):

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